HSMAI SC Chapter Educational Seminar
Please share this invitation with other hospitality sales & marketing professionals that may wish to attend.
This event is FREE for HSMAI members and 1st-time non-member attendees, all other non-members are $49.99 ($46.45 plus $3.54 processing). If you'd like to join HSMAI so that you may enjoy our events for free, please visit http://www.hsmai.org/join.cfm.
Presentation, Discussion, and Networking - November 30th, 2017 - 3:00 PM to 5:00 PM
Dr. John Salazar from USC Beaufort will present his findings on traveler's perceptions of Hilton Head Island post-Hurricane Matthew.
Tom Foley of Inntopia will discuss the regional performance using RAO and DOR data, along with a town hall Q&A.
Join us for a networking Happy Hour immediately following the presentation.
This meeting is hosted by HSMAI South Carolina and produced with support from Omni Hilton Head Oceanfront Resort and Expedia.
Hannah Wicklund & The Steppin Stones
“If Stevie Ray Vaughan and Slash had a love child, and that love child and Janis Joplin had a love child, it would be Hannah Wicklund.”
Hannah Wicklund and The Steppin Stones is an American rock ‘n’ roll band from Hilton Head Island, South Carolina. Wicklund formed The Steppin Stones at the age of nine. While most were accomplishing third grade reading lists, Wicklund was forming a rock ‘n’ roll band. Playing over 1,500 shows, sharing stages with acts including Kansas, Jefferson Starship, Outlaws, Lyle Lovett, Jason Isbell, and Rusted Root before legal voting age, Wicklund and The Steppin Stones have evolved over a decade.
“18-year-old vocalist and guitarist Hannah Wicklund who delivers melodies and styles from multiple genres with both expert precision and original adventurism…it’s astonishing how they achieve such a mature rock sound on their 2015 self-title album,” wrote Modern Rock Review’s Ric Albano.
Now in Nashville, Tennessee, Wicklund, guitarist, pianist, singer and songwriter is accompanied on stage by bass and drums. Wicklund’s signature curls flying through the air transport back to the time of the first female rock star, Janis Joplin. Capturing the old soul of a new generation, Wicklund’s singing voice and guitar playing have earned her comparisons to blues/soul musician Susan Tedeschi. With the band’s musical influences from Jimi Hendrix, Fleetwood Mac, Tom Petty & the Heartbreakers and Jeff Beck, Wicklund’s classic rock look get fans listening, but her guitar skills keep them wanting more.
“I remember the first time I saw Nirvana in 1990 in a small club in Jax Beach with a handful of long hairs and shoe gazers. I will never forget that night, but I was more blown away tonight by Hannah than by Kurt. She is a monster talent and her trio is cool as shit. Tonight was one of those once in a life time moments when you catch a superstar on the way up. Please support her so everyone else who plays guitar can retire,” said Josh Talbot, Nashville native.
While touring and playing private events including parties for AC/DC’s Brian Johnson, the band has managed to release four albums. The latest, a self-titled album recorded at Echo Mountain Recording Studios in Asheville, NC in 2015. The band will close 2017 with their first international tour and kick off 2018 with the release of their third album, produced by Sadler Vaden.
The High Divers
“We all moved to Charleston (SC) on the same day, and there was nothing else in our minds but forming a kick ass touring rock band”, says frontman, Luke Mitchell. With some extensive tours under their belts, as well as some opening slots for notable acts such as Nathaniel Rateliff & The Nightsweats, Delta Spirit, Shovels & Rope and Drivin N Cryin; The High Divers are steadily becoming exactly what they’d envisioned since day one.
Riverlust, the group’s debut record, released fall of 2015, found its way onto many “best of” lists and was warmly received up and down the East Coast. The band has quickly gained a foothold in the Carolina music scene as well, starting to sell out various venues in Charleston, Beaufort and Hilton Head Island. “We’ve been touring non-stop” says Mitchell, “We feel so static whenever we’re home for more than a couple of days”.
The Band is quickly approaching putting the final touches on their Sophomore release which is due out mid-September. “There’s been a little bit of a departure from any sort of “twang” on this record, says Mitchell “We don’t really want that “Southern Rock” moniker to follow us around forever, as we feel we’re so much more versatile than that label” . A band that would have felt equally as comfortable in the 60’s Detroit Motown scene as they would hanging out in Topanga Canyon in the early 70’s, The High Divers are creating songs that nod towards music of the past, while pushing ahead all the time.
Are you looking to create a little magic in your life? Magical Vacation Planner and their Personal Vacation Advisors invite you to an exclusive event featuring former Executive Vice President of Operations for the Walt Disney World® Resort, Lee Cockerell.
WHEN: March 26, 2018 @8:30 AM
WHERE: Disneyland Hotel ~ Anaheim, California
This event will be an excellent opportunity to hear from one of the world's best executives in the field of customer service and hospitality. There will be many lessons and inspiration for all types of businesses and industries.
Lee's Podcast: http://blog.leecockerell.com
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. "As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world."
One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.
Lee has served as Chairman of the Board of Heart of Florida United Way, the Board of Trustees for The Culinary Institute of America (CIA), the board of the Production and Operations Management Society and the board of Reptilia a Canadian attractions and entertainment company. In 2005 Governor Bush appointed Lee to the Governor's Commission on Volunteerism and Public Service for the state of Florida where he served as Chairman of the Board.
He is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence titled, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney. which is now available in 13 languages and his latest book, The Customer Rules…The 39 Essential Rules for Delivering Sensational Service. Lee also performs leadership and service excellence workshops and consulting for organizations around the world as well as for the Disney Institute. Lee has received the following awards;
Golden Chain Award for Outstanding leadership and business performance from the Multi-Unit Foodservice Operations Association (MUFSO).
Silver Plate Award for Outstanding Operator in the foodservice industry from the International Foodservice Manufacturers Association (IFMA).
Excellence In Production Operations Management and Leadership (POMS) from the Productions and Operations.
Grandfather of the year from his three grandchildren, Jullian, Margot and Tristan.
Lee and his wife Priscilla live in Orlando Florida.
Lee's Past Clients:
· 82nd Airborne, Wake Forest University Conference · Army Corps of Engineers, New Mexico · Canaveral Port Authority · City of Altamonte Springs, Florida · Federal Bureau of Investigation (FBI) · Ft. Irwin National Training Center · Joint Special Operations Command, Ft. Bragg · Judge Advocate General (JAG) · Judge Advocate General (JAG), Charlottesville, VA. · Lockheed Martin · Navy SEALS Leadership Conference, Coronado, CA · Patrick Air Force Base · Secretary of the Army Leadership Conference · United States Army Installation Management Command (IMCOM) · United States Army Maneuver Center of Excellence, Fort Benning, · United States Army XVIII Airborne Corps Strategic Leadership Conference · United States State Department, Iraq · US Army Garrison, Venice Italy · US Army IMCOM Garrison Leaders Conference, San Antonio · US Army Material Command, Atlanta Conference · US Army Material Command, Chattanooga Conference · US Army, Air Force, Navy, Marines, Iraq · US Patent and Trademark Office · Walter Reed Army Medical Center, Washington, DC
ADESA, Agriculture Retail Association, Aircraft Electronics Assn. Alcohol Control Board Association, America’s Beauty Show, American Assn of State Compensation Insurance, American Automobile Association, (AAA), American Nurses Credentialing Assn., American Nurses Credentialing Association, American University, American Zoological Assn. (AZA), AmeriCorps Amica, Canada, ARAMARK Assn. of Surface Finishers, Assoc. of Christian Schools International, Auburn University, Bank of America, Bayside Church, Bayside Church Thrive Conference, Ben E Keith Foods, Berkley Mid-Atlantic Group, Better Bathrooms.com, UK, Bev Corp, BF Saul, Black and Veatch Corporation, Blue Cross and Blue Shield, Bluegreen Resorts, Brazil Travel News, Brazil, Brightstar Corporation, Burger King Headquarters, Burger King International Franchise Conference, Burger King US Franchise Conference, Caldwell Partners International, Canada, Calgary Coop, Canada, Calgary Entrepreneurs Organization, Canada, Calgary Entrepreneurs Organization, Canada, Campus Management Corp, Canadian Automobile Assn. (CCA), Canaveral Port Authority, Capital Grill Restaurants, Cara Foods, Canada, Cava Grill Restaurants CAVA Grill Restaurants, Center Plate Food Servic, Central Michigan Univ., Children’s Home Society, Chilean Hotel Association, Chile, Chubb Insurance Church on the Move, Cincinnati Children’s Hospital, Cincinnati State College, Club Concepts, Coca-Cola, Colwin Hotel Management, Company Commonwealth Financial Network, Companies and Intellectual Property Commission, Concorde Hotels, France, Conference, Belgium Coram, Inc, Corinthian Colleges, Inc., Crown Castle International Darden, Inc., Dave’s House DHG Health, Dialysis Clinics, Inc, Disney Institute Disneyland Paris, France, Disneyland Tokyo, Japan, Disneyland, Hong Kong, District School Board Niagara, Canada, Do It Best Corp, Dreams Unlimited Travel Agency, Dundee Wealth, Canada, Dupont Eagle Home Mortgage Early, Childhood Development, Alliance East, Carolina University East, Carolina University, Eat ‘N Park Restaurants, ebay Edina Realty, Efteling Theme Park and Resort, Netherlands, Electro Federation of Canada, Eli Lilly Exeter, Finance Corp., FDN Communications, FedEx, Ferrilli Information, Group First Bank Card, First National Bank of Nebraska, FL Club Mgrs. Assn, Florida Attractions Assn., Florida Cancer Specialist, Florida Governor’s Comm. on Volunteerism, Florida Gulf Coast University, Florida Gulf Coast University, Florida Hospital, Foellinger Foundation, Fresh Point, Future Contact Center Summit, Galen School of Nursing, Georgia Society of CPA’s, Georgia Society, CPA’s, Get Motivated Seminars, Global Food Safety Conference, Golden Corral Restaurants, Greater Sierra Vista Area Chamber of Commerce, Guess USA, Gulfstream Aerospace Health Tech, Hospitals Hershey Entertainment, Hilton Head Island Chamber of Commerce, Hilton Hotels Worldwide, Hilton Hotels, Wash. DC, Holiday Inn, Home Hardware, Canada, Honda Brazil Hospice of the Comforter, Humana Indian American Chamber of Commerce, Inova Health System, Intercontinental Hotels, Intercontinental Hotels (IHG), Intercontinental Hotels Group ( IHG), Jimmy John’s Gourmet Sandwich Shops, JLG Industries, Inc, John Hancock Finance, Johnson & Johnson, Kaiser Permanente Ken Blanchard Companies, Kmart Australia, Kronos Leadership Oklahoma Conference, Lean Enterprise Institute, Lennar Corporation, LLC, Lens Crafter Life Insurance Council, Live Nation London Business School, UK, Longhorn Steak House Restaurants, Loyalty 360, Luxottica, Magical Vacation Planner, Manulife Financial Canada, Manulife Financial, Canada, Marriott Hotels and Resorts USA, Marriott Hotels and Resorts, Europe, Masterplan Corporation, May Management Co., May Management Service, Inc., McGibbon Hotel Mgt. Co., Memorial Herman Hospital Houston, Memorial Hermann, Medical Center, Merck Meridian Health System, MESA, Microsoft, Mitsukoshi Dept. Stores, Japan, Molson Coors, Morgan Stanley, Mosaic Co., Nation’s Restaurant News, National Association of Bankruptcy Clerks, National Funeral Directors Assn., National Funeral Home Association, National League For Nursing, National Restaurant Assoc. Executive Marketing Grp, Ned Bank, South Africa, New Spring Church, NICE Systems, Limited, North Carolina Pubic Health Association, North Point Community Church, Oklahoma Society of CPA’s, Oklahoma State University, Oriental Land Company, Japan, Orlando Health, Orlando Regional Medical Center, Outdoor Living Products, Inc, Parker Hannifan, Petland PFW…a division of ADR Portfolio Hotels and Resorts, PricewaterhouseCoopers (PWC), Proctor & Gamble, US, Ops Proctor and Gamble USA, Proctor and Gamble, European Mgrs., Turkey, Production & Operations Management Society, Project Management Institute (PMI), Project Management Institute (PMI) PSI, Germany, R/Summit Food Technology Conference, Rare Hospitality International Inc, Ravago Manufacturing, Raytheon, RE/MAX Indiana, RE/MAX Minnesota, RE/MAX Realty, Minnesota, RE/MAX, Realty, Indiana, Reckitt Benckiser, UK, Regent Bank, REMAX Realty, Canada, Rich Products, RISE Real Estate, Riverside Company, Rochester Small Business Council, Rollins College Ryder Systems, Inc., SAS, Saskatchewan Indian Gaming Authority, Canada, Scandinavian Parks and Resorts, Sweden, Sea World Parks and Entertainment, Sears Auto Centers Sequel-US, Siemens Medical, Siemens Medical Solutions USA, Siemens USA, Sodexo, Sonic Drive-In Restaurants, South Africa, Southern States Cooperative, Southlake High School Leadership Students, Sprint/Nextel, St Paul Hospital Dallas, Staffing Industry Analysis, Standard Chartered Bank, Hong Kong, Standard Chartered Bank, UK, Standard Chartered Bank, UK, State Assn. of Veterans Homes, State of Florida Elder Affairs, State Univ. of NY (SUNY), Steiner Entertainment, Stihl Corp, Strayer Education, Inc., Suffolk County Community College, Sylvania Corporation, Taylor Equipment, Tech Data, Technical College of the Low Country, Technologico de Mexico, Mexico, Texas Mutual Insurance Company, The Hite Company, The Pittsburgh Human Resources Planning Society, The Schools Foundation, The Schools Foundation, The University of Michigan Health System, Toshiba Tourism Bureau of Portugal, Transbank, Chile, Travelers Insurance, Tyson Foods University of Central Florida, University of Maryland, Vancouver Entrepreneurs Organization, Canada, Verizon Wireless, Vesta Management, Vigor Events, Kuwait, Virginia Commonwealth University, Vormittag Associates Inc. (VAI), Wachovia Capital Partners, Wal-Mart Walmart Home Office, Wave Church WCBF Lean, Six Sigma Conference WCBF, UK, Webster Bank, Wells Fargo Wells Fargo, West Jet, Canada, Western Technical College, Western Technical College Public Seminar, WIN Happy Conference, Portugal, WIN World, Portugal, Winter Park Chamber of Commerce, Wish Marketing, Brazil, Worldwide Convention & Business Forums (WCBF), YPO Long Island NY, Zain Telecommunication