Jan 24, 2018 9:00 AM

Recruiting Great Agents will help you develop the skills necessary to rock the team leader role. Through role-play – practicing what you're learning with your classmates – and real-play – making live lead generation and recruiting appointments – you will leave this class with the knowledge, skills and mindset you need to excel as a team leader and become a master recruiter. Objectives: In this two-day, action-filled course, you'll learn dynamic ways to grow your market center and change lives for the better. While in Recruiting Great Agents, you can expect to: Generate real leads and real appointments. Get on the path to interview mastery. Learn to speak the game-changing Language of Real Estate. Gain insights on using the 10 recruiting sources. Learn to leverage the 15 value propositions. Do some homework between class days. Champion market center growth with Do The Two! Leave with a detailed action plan to solidify your new level of productivity. Audience: Team Leaders, Assistant Team Leaders, Operating Principals, & PCs. ALC Members & Investors are also welcome. Delivery: Two-day course taught by approved Master Faculty        Mark Brenneman     Mark Brenneman joined Keller Williams Realty in April 2003 as the Team Leader of the first KW office in Cleveland, OH. Although he lacked residential real estate experience, his 20 plus year track record as a former CPA and business leader served him well as that market center grew very quickly to 100+ associates and achieved high levels of profitability.    In 2005, Mark moved to Hilton Head Island, SC and assumed the role of Team Leader of a newly launched market center. After growing that office to 100+ associates and in 2008 replacing himself as the Team Leader he assumed the Operating Principal role. Simultaneously he launched a residential real estate sales business and within three years grew the business to sales of over $15 million and in 2011 was recognized as the #4 individual sales associate in the Carolinas Region. In June of 2013 Mark took on the role of Regional Area Director for the Carolina?s region and in February of 2016 was named a member of the Keller Williams Realty International Master Faculty. Mark recalls a sales associate once telling him, " you influence and inspire people to believe in themselves" which is a driving force behind his passion as a trainer. As a result of his past business experience, he is very committed to teaching business building classes and turning, for what some may feel is intimidating material into fun and understandable tools. He brings numerous real life experiences to the classroom and material while keeping his students engaged, laughing, and learning.    Mark's Specializations include:   Market Center Financials Basic Agent Financials Business Planning Clinic   Where can I contact the organizer with any questions?  Please contact the Regional Office at 704-660-3335 or [email protected]   Do I have to bring my printed ticket to the event?  You don't need your ticket although it does make check-in quicker. You should be prepared to check in with the name of the person registered.     What is the refund policy?  We will consider refunds up to two weeks prior to the event. After that point, no refunds will be given.    The name on the registration/ticket doesn't match the attendee. Is that okay? Yes, but if you are transfering a registration, you must have evidence that the original registrant approves the transfer (a printed copy of an email would suffice).            

Mar 12, 2018 8:00 AM

SC Human Service Provider's Annual Conference attracts approximately 450 people that support individuals with lifelong disabilities.  The three-day conference includes preconference sessions and speakers from the national and local levels on topic related to Case Management, Vocational Support, Middle Management and Electronic Documentation and Storage.   Hotel Information:      Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Situated in the heart of the Grand Strand, this hotel boasts 255 two-room suites, all with sweeping Atlantic Ocean vistas, comfortable living areas, luxurious appointments and wireless internet access  that make you feel pampered and at home. Group Rate Offers:      Embassy Suites Ocean View Suite    $129.00/nightly (does not include tax or $12 per night resort fee)            One Bedroom Condos @ South Hampton   $129.00/nightly (does not include tax or $12 per night resort fee)                                                        Guest Room Reservations Confirmed by February 9, 2018 (EMBASSY SUITES) -As your attendees call in to make their reservations, please instruct them to call (800) 876-0010, option 2 for the Embassy Suites. They will need to identify themselves as attendees of the SC Human Services Providers Event and use the following SRP code:  HUM. Your web page address for Embassy Suites is:  http://embassysuites.hilton.com/en/es/groups/personalized/M/MYRESES-HUM-20180311/index.jhtml?WT.mc_id=POG    Guest Room Reservations Confirmed by February 9, 2018 (ONE BEDROOM CONDOS SOUTH HAMPTON) -As your attendees call in to make their reservations please instruct them to call (800) 876-0010, option 1 for One Bedroom Condos in South Hampton. They will need to identify themselves as attendees of the SC Human Services Providers Event and use the following SRP code:  HUN. Your web page address is:  http://embassysuites.hilton.com/en/es/groups/personalized/M/MYRKPES-HUN-20180311/index.jhtml?WT.mc_id=POG                                                     DEADLINE for Group Rate – February 8, 2018                DON’T DELAY!!!!                                                            It’s Showtime SCHSP Conference Agenda  Monday, March 12, 2018 8:00 am – 4:00 pm Title Sponsor of the Conference -    Therap Services Conference Registration  Cambridge Hall   Noon –4:30 pm Exhibits and Sponsors Westminster Hall And  Cambridge Hall  Pre-Conference Workshops:9:00 am  – 11:45 pm  -  “Therap’s ISP Programs – The Show Stopper” Currently SC providers are using ISP programs and data for tracking goals and programs for people they support.  However, there is so much more that can be done with ISP programs than merely tracking goals and outcomes.  We can show you how to do this.  In addition, we’ll explore the ISP program Global Template Library for ideas on tracking useful data.  This sort of data can be separated from goal documentation to keep it separate.  If you are ready to move to the next level:  from compliance to quality – this session is for you.    Presented by:  Barry Pollack, Therap Regional Director; Jeff Covington, State Project Manager; Ishya “Shae” Dotson, State Implementation Specialist  Salon D  ACTIVE SHOOTER IN THE WORKPLACE In this interactive session participants will learn how to react when violence occurs in the workplace.  Presented by:  Wayne Freeman, State Law Enforcement Division (SLED) Active Shooter Training Unit Salon E “LEADERSHIP DEVELOPMENT:  SELF DISCOVERY AND NAVIGATING ORGANIZATIONAL CHANGE”  This workshop is designed for mid-level managers who will learn how to enhance their leadership skills.  Participants will understand leadership through self-discovery and learn how to navigate organizational change.    Presented by:  Dr. Elise W. Smalls and Dr. Ruth G. Williams, LoMa’s Spoken Word and Consulting, LLC Winchester   “DEMENTIA AND INDIVIDUALS WITH DEVELOPMENTAL DISABILITIES:  HOW TO MANAGE CONTINUAL CARE” As our population ages, so does the rate of Alzheimer’s disease. Persons living with intellectual and developmental disabilities are not exempt from the Alzheimer’s and dementia epidemic.  This presentation will provide practical information on managing the care of persons with intellectual and developmental disabilities.    Presented by:  Dr.  Macie P. Smith, Diversified Training Consultants Group Salon F . CONFERENCE BREAK OUT SESSIONS 1:00 pm – 1:30 pm  OFFICIAL OPENING OF THE FULL CONFERENCE  “ITS SHOWTIME:  Official Welcome from the Conference Committee” You don’t want to miss this “opening performance” by Susan John, Chairperson of the SC Human Service Providers, Inc., Pat Maley, Interim DDSN State Director and members of the conference committee who want to kick off the conference with “Red Carpet/Show stopping” flair.  Come join the fun! Kensington G 1:30 pm – 3:00 pm “HOPE SURVIVES”   - Life After Brain Injury Join singer, songwriter, Hope After Head Injury founder, and TBI survivor Cristabelle Braden uses original music and speaking to communicate hope through daily life as a brain injury survivor.  She will address the unseen emotional and physical struggles, including the feeling of being misunderstood by peers, friends, and family, because you "look fine".  This will be an encouraging presentation for attendees to know that whatever they face, they are not alone in their struggles!  She will uplift and encourage attendees in how to own and share their unique life stories.    Cristabelle Braden, Singer- Songwriter, Speaker on Brain Injury  Kensington G 3:00 pm – 3:30 pm Break     3:30 pm - 4:30 pm Concurrent Sessions      MANAGEMENT TRACK:      Therap:  “USING THERAP TOOLS TO GAUGE DSP PROFESSIONAL DEVELOPMENT” As expectations continue to rise over putting documentation in Therap, how are providers gauging DSP usage and competency?  Administrators can no longer be satisfied with staff just logging into Therap.  How do supervisors incorporate Therap usage in the staff evaluation process?  How is Therap usage monitored and analyzed?  If you answered “I don’t know” to these questions we’ve got the presentation for you!   Jeff Covington, State Project Manager; Ishya “Shae” Dotson, State Implementation Specialist; Johanna Kroth, State Implementation Specialist Salon D CASE MANAGEMENT TRACK:  “ SSI & SSDI:  What are the Differences?”   This presentation will discuss the difference between the SSI & SSDI program; eligibility for family members, and other information related to these benefits.  Tom Mayne -  South Carolina Vocational Rehabilitation Salon E QUALITY ASSURANCE TRACK:  “The Importance of Caregiving” Join Cyndie Braden, mother to keynote speaker Cristabelle Braden, shares her story and perspective as a mother and caregiver.  It affects the whole family.  She will share personal experience as well as encouragement to families on how to expand and develop communication within the family.    Cyndie Braden, Mother of keynote speaker - Cristabelle Braden Salon F VOCATIONAL/DAY SUPPORTS TRACK:  Creativity in the Healing Process” Join as singer/songwriter, Hope After Head Injury Founder and a TBI survivor, Cristabelle Braden shares about the importance of creativity in the healing processes.  This is an interactive presentation that will give attendees a chance to express themselves creatively, and the tools to carry it with them back home.    Cristabelle Braden, Singer-Songwriter, Speaker on Brain Injury Winchester 5:30 pm – 7:30 pm Reception and Costume Contest (Come as your favorite show-time actor, actress or character)    Sponsored by Erik Hodge Systems and Consulting Music provided by Ice Box Productions and DJ Pat Taylor.  In addition to his mobile DJ work, Pat serves as a Next Media On-Air Personality for WKZQ, WAVE 104.1, STAR 92.1, and WRNN 99.5.  Kensington G 8:30 pm – 11:00 pm Hospitality Suite Enjoy refreshments in the hospitality suite Sponsored by Craig Thornton – Marsh & McLennan Agency Night Watch (2nd Floor off the elevators and to the right) Tuesday, March 13, 2018                                                     7:00 am  – 8:30 am  Breakfast Coastal Grille Embassy Suites Lobby 8:00 am – 4:00 pm Registration Cambridge Hall  8:30 am – 4:00 pm Exhibits and Sponsors  Westminster Hall and Cambridge Hall 8:30 am – 10:30 am “MANAGING TRANSFORMATIVE CHANGE – Making Employment First a Reality” Employment First is more than a popular catch phrase.  It is a set of beliefs and practices that, along with the CMS Setting Rules and the new provision of WIOA, are fueling the sea-change in our service delivery system.  We have seen change before, but this time is different.  This time it’s not just change – it is transformation.  This session will focus on both the philosophical underpinnings of transformation and strategies to guide the process.  The presenter will speak from her own experience with transformation at her agency and what she has learned as a consultant supporting others as they seek to change in multiple states. Gennie Sasnett, Independent Human Services Consultant, Richmond Virginia Kensington G 10:30 am – 11:00 am Break   11:00 am – 12:00 pm  Concurrent Sessions CASE MANAGEMENT TRACK: Therap: “WHAT WE HAVE  HERE IS A FAILURE TO COMMUNICATE – COOL HAND LUKE” With case management functionality being used over the past few months, the ability for case managers and service providers to communicate within Therap has grown tremendously.  Individual based discussions between a case manager with day and residential providers simultaneously is a feature that can be very powerful in the effort to provide better quality services to the individual supported.   Jeff Covington, State Project Manager; Ishya “Shae” Dotson, State Implementation Specialist; Johanna Kroth, State Implementation Specialist Salon D  QUALITY ASSURANCE TRACK:        “Empowering your Non-Profit with Cloud Financials”   This session will demonstrate how your organization can use a dimensional general ledger and powerful reporting to keep your organization compliant.  Dashboards that can help you track programs and funding in real time will help you manage an organization that is nimble and compliant.  A demonstration of payee/and consumer tracking features will be included. Katie McCloskey – Solution Consultant with Sage Intacct  Salon E  MANAGEMENT TRACK:  “Building Bridges that Matter” This presentation will encourage managers to explore the different aspects of a team, as well as ways that they can develop and/or become a top-notch team performer.  Managers will be given the details and concepts of what makes up a team and what factors into being a successful team and team member.  The presentation describes actions to take as a leader – and as a follower for each of Tuckman’s four phases of team development (Forming, Storming, Norming and Performing).  Dr. Corey O. Fair, Fair Chances, Inc. Salon F  VOCATIONAL/DAY SUPPORTS TRACK:  “Collaboration Within Provider Agencies – A Key to Successful Competitive Integrated Employment”      Many provider agencies support people with disabilities in multiple services.  Often employment gets seen as the job of the pre-employment staff only.  However, everyone from residential staff to day program staff has an important role in preparing and supporting people to work.  This session will focus on strategies to establish common expectations for people served and common practices among staff across service areas.  The presenter will also discuss ways to prevent “siloing” in agencies and instead, how to build strong, effective and communicative teams.   Genni Sasnett, Independent Human Service Consultant Winchester 12:00 pm – 1:30 pm Lunch/Network    -   Sponsored by Leslie Haywood - eBridge, Inc.  Kensington G 1:30 pm – 2:30 pm Concurrent  Sessions QUALITY ASSURANCE TRACK:  Therap:  “Adventures in Therapland:  Walking Through a Day in the Life of a DSP” Joins us for an interactive session that will walk through various scenarios that occur in the day and life of a DSP.  During the session, participants will actively work in teams to solve problems and document their solutions using various Therap modules.  This session will provide an opportunity to explore Therap while promoting collaboration and networking between direct support professionals.    Ishya “Shae” Dotson, State Implementation Specialist; Johanna Kroth, State Implementation Specialist Salon D  CASE MANAGEMENT TRACK:  “Compassion Fatigue – Giving 100% Without Burning Out  ”   Despite the satisfaction that social workers, nurses, pastors, and care-givers gain from providing care to patients and their families, they are also at high risk for Compassion Fatigue or Secondary Traumatic Stress (STS).  This condition left unchecked, can leave a care-giver at risk for experiencing a state of emotional, mental and physical exhaustion.  Decreased level of functioning may trigger feelings of disappointment, decreased productivity and possible “burnout” as well as errors in judgment, decreases in engagement and empathy are also at risk.  Learn how to recognize and avoid burn out.   Dr. Nicole Cavanaugh, USC, College of Social Work (Social Work and CRCF Credit eligibility)    Salon E VOCATIONAL/DAY SUPPORTS TRACK:  “Path to Employment” The Charles Lea Center’s employment programs, Work Ability and the Customized Career Network, have partnered to assist individuals with providing training opportunities that would result in a meaningful career.  The Workability program with the use of the Transitional Path method focuses on helping individuals define their employment goals and develop work skills based on the individual’s capabilities and interests.    Treka Jackson, Kenyatta Thompson and Angel Woodruff, Charles Lea Center Salon F  MANAGEMENT TRAINING TRACK:  “OnBoard Training for New Middle Managers”   Onboarding is more than just new hire orientation.  Onboarding is a process.  Orientation is the first step in the onboarding process, however sound onboarding process’ span 6-12 months and include constant communication, feedback and performance measurement.  Onboarding conveys your organizational brand and values, explains your people and professional culture, aligns institutional expectations and provides the tools for managers to successfully assimilate employees into his/her position.  Come learn the process of onboarding. Brooke Russell – Babcock Center  Winchester 2:30 pm – 3:00 pm Break   3:00 pm – 4:00 pm Concurrent  Sessions  QUALITY ASSURANCE TRACK: Therap:  “Show me the Data”   Since implementation in South Carolina, millions of pieces of data have been entered into Therap.  Now comes the fun part:  gathering and analyzing that data to make evidence based decisions.  Come join us to talk about using data analysis to make decisions about that data to provide high quality services to individuals you support. Jeff Covington, State Project Manager Salon D CASE MANAGEMENT TRACK:   “ Teaming up for Transition”   SCDDSN has a Post-secondary transition team that works with local boards and SC schools to help connect young adults to DDSN.  The team will present to Case Managers and DDSN providers their collaborative efforts of connecting potential consumers and providing resources to those already connected.  They will share how we can all work together. Rhonda Munford, Laura Elder, Jennifer Quinn – SCDDSN  Salon E VOCATIONAL/DAY SUPPORTS TRACK:  “Beginning of a Self-Advocacy Group – Impact on Day Service Direct Support Staff” This presentation will discuss how the Marion County Self Advocate’s group, Fighting For Their Rights (FFOR), got their start.  The presenters will share the process to the progression and the significant IMPACT it has had on the self- advocates, as well as the Day Service Direct Care Staff roles.  Attendees will learn how this group has changed the environment to allow self-advocates to have person centered choices and to help make decision in the Day Program as well as how the Direct Care Staff encourages self-determination and practices person centered planning in the Day Program.   Donna Hinton, Jonathan Pringle, Lavesa Felton, Travis Boyd, William Henson, Chrissie Taylor – Marion/Dillon DSN Board Salon F MANAGEMENT TRACK:  “Servant Leadership:  Leading by Supporting” Servant Leadership is a unique approach to leadership that looks at the role of leadership as one that supports the success of others in accomplishing their tasks.  It is based on the Seven Pillars of Servant Leadership that defines the key roles that leaders have to successfully support their staff.  This training will provide a practical approach to understanding the key concepts of servant leadership that includes a self-assessment and a servant leadership development plan.   Dr. Gerald Bernard, Executive Director - Charles Lea Center Winchester 4:00 pm – 8:30 pm Dinner on Your Own    8:30 pm – 11:00 pm Hospitality Suite  Enjoy refreshments in the hospitality suite  Sponsored by Craig Thornton – Marsh & McLennan Agency Night Watch (2nd Floor off the elevators and to the right)        Wednesday, March 14, 2018 7:00 am – 8:30 am  Breakfast Buffet & Hotel Checkout  Coastal Grille Embassy Suites Lobby 7:30 am – 10:00 am  Exhibitors/Sponsors  Westminster Hall and Cambridge Hall 8:30 am – 9:30 am Concurrent Sessions  CASE MANAGEMENT TRACK:  “Alternatives to Guardianship:  Providing Decision Making Support Without Sacrificing Individual Rights” This session will walk through the untold story of what guardianship actually means for a person with a disability and their family and the breadth of available alternatives that can offer a way for providing decision-making support without taking away one’s rights.    Sarah St. Onge, P & A, Charlie Walters, ABLE SC Salon D  QUALITY ASSURANCE TRACK:  “How to get the Most out of your Data at the touch of a Keystroke”   During this informative presentation you will learn the ”ins and outs” of document management. Such as what to look for when choosing a solution to meet your needs.  Additionally, key features, must have’s, defining your goals, best practices, security, auditing, and equipment recommendations.  Learn how having data at your fingertips saves time, resources, money and possible worker’s compensation claims. See one option in moving from a paper driven system to a paper-less or paper free system with a live demo of eBridge - a hosted solution that will give you a real example of how your fellow providers are utilizing this solution. Leslie Haywood, CEO,  eBridge  Salon E  VOCATIONAL/DAY SUPPORTS TRACK:  “Overcoming the Odds:  Working with Employers to Expand Job Opportunities”   This presentation will help business development professionals improve their effectiveness when working with employers on job opportunities for clients with disabilities.  Information will cover recent research findings describing both employer benefits and concerns when hiring people with disabilities; methods to reinforce benefits and overcome employer’s concerns; and working in small groups to analyze a case study with hands-on problem solving and negotiating experience. Dr. Laura Bogardus, Greenville Society of Human Resource Management  Salon F   MANAGEMENT TRACK:  “Reviews and Ratings:  Working for the People’s Choice Award”   Times are changing and the actors, directors, and producers are taking on new roles as our quality assurance system moves towards outcomes.  The script has changed as people want an interactive story where they help write the ending.  Every staff has a role in this show and contributes to its success.   Ann Dalton, Director of SCDDSN Quality Assurance Management Division Winchester 9:30 am – 9:45 am Break   9:45 am – 10:30 am IT’S SHOWTIME -  “Leadership and Laughter”   Mike Goodwin is a refreshingly funny comedian, speaker and leader. His signature bowtie is a nod to his expectation-defying brand comedy that leaves a variety of audiences laughing hysterically and completely inspired, without a foul or vulgar word spoken.  Don’t miss this uplifting and humorous presentation!  Leadership is not without laughter!!  Mike Goodwin, Motivational Speaker Salon D, E, F 10:30 am – 11:30 am AWARDS AND FABULOUS DOOR PRIZES (yes you have to be present to win)  Debbie Burton Award  Direct Support Professional  Door prizes, etc.… Susan John, SCHSP Chairperson Elizabeth Krauss, Ex. Director Georgetown DSN Board Salon D, E, F